Broad Sound Management
Due Diligence
When faced with an opportunity to acquire a minority or majority stake in a company, time is often in short supply. Firms must execute their due diligence without leaving any significant stone unturned and complete their assessment within a short timeframe. Our team has been performing due diligence work for ourselves and our partner firms for over twenty-five years and has deep experience in technical, operational, customer and financial due diligence.
Restructuring
Diligence findings or disappointing operating results can point to a need for some level of operational, management or financial restructuring. Our team has deep experience is assessing, developing and executing on needed restructuring and accurately driving to the timelines needed. Working with either the existing management team or as a CRO we drive high urgency initiatives with accountability.
Technology Assessment and Management
Nearly every company today relies on technology to provide a sustainable competitive advantage. Understanding the state of technology assets, and planning for their development is critical to success. Our deep technical expertise can be deployed for projects ranging from technology assessment during diligence to creating and executing on technology plans and roadmaps. In addition to our technology management, we have established relationships with reliable onshore and offshore development teams.
Portfolio Oversight and Operation
As investors ourselves, we realize how important it is to have experienced management in our portfolio companies. In addition to providing guidance to our own companies, our cadre of experienced executives also work with our peer PE firms to assist with their portfolio management needs. We have a variety of functional and industry expertise on hand who are all well regarding in their respective fields, and understand the unique challenges of managing companies in a private equity portfolio.
Executive Network
BSP maintains a network of seasoned entrepreneurs and executives to help develop new business ideas and grow our portfolio companies. Our executives are industry veterans with deep expertise in building companies. We have particularly deep experience in the healthcare, BPO, software and financial services industries, as well as deep functional experience in technology development and management, sales/channel management, operational, and financial management.
Case Studies
Healthcare Business Process Outsourcing Company
Integration of Multiple Acquisitions
Restructuring and Driving Sales
Multiple acquisitions of leading regional players required the integration of over 15 diverse sales, marketing and product development teams. A challenging goal was set to improve sales productivity and accountability, while allowing regional operators to maintain a level of control over product pricing and messaging. In order to achieve this goal, a unified CRM was implemented to track all customers and prospects, sales pitches and marketing materials were overhauled and intensive sales training was developed. Headcount was rationalized along with trade show and event budgets. After this successful restructuring, a sales force of 40 produced nearly $25M in annual recurring revenue.
Offshore Technology Service Provider
Building a Software Business From Concept to Exit
Financial Services Business Process Outsourcing Company
Business Restructuring in a Capital Constrained Environment
A complex opportunity led to acquiring a company with two profitable business units and third (the BPO unit) operating at a meaningful loss. By recognizing that the unprofitable BPO unit could provide significant value by addressing the core business needs of the existing customers, a detailed operating plan was developed to use the two cash generating business units to secure the customer base and improve margins, without jeopardizing the long term value in these business units. The cash generated from these business units was then used to restructure the BPO business, including significant core IT improvements. Two years after the acquisition, the two profitable business units were sold at market values with the proceeds being returned to shareholders, along with some final investment in the BPO business. Over the next 18 months the BPO business grew materially with a keen focus on profitability. The BPO was sold to a strategic buyer at a multiple of EBITDA exceeding the expected return profile.
Marine Technology Company
Building an Emerging Tech Business
Technology-based Care Management Business
Technology Development Nationwide Scaling
Beginning with a concept, a technology business was created and scaled to a national level. Developing and deploying the first distributed clinical call center delivering voice and synchronized data to nurses and other clinicians locates in remote locations, the business focused initially on large physicians and Integrated Delivery Networks. As the business scaled the focus shifted to the payor (insurance) market. As a consequence, backend infrastructure was developed for some of the largest Medicare disease management demonstration projects. Cohorts of chronically ill patients were managed on behalf of both disease management companies and payors. The business was sold to a public company in the durable medical equipment and care management space.
These case studies include transactions that our partners were involved in prior to Broad Sound Partners.